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Wholesale Distribution

How Pacific Wholesale Foods Reduced Order Processing Time by 85%

Client: Pacific Wholesale Foods

How Pacific Wholesale Foods Reduced Order Processing Time by 85%

Key Results

85%

Order Processing Time

Reduction in time from order to fulfillment

95%

Order Errors

Decrease in order entry errors

60%

Online Orders

Of orders now placed through B2B portal

40%

Customer Satisfaction

Improvement in customer satisfaction scores

The Challenge

Pacific Wholesale Foods, a regional food distributor serving over 500 restaurants and retailers, was struggling with manual order processing. Sales reps would take orders on paper, fax them to the office, and staff would manually enter them into their accounting system. This led to errors, delays, and frustrated customers.

Our Solution

TranzDigital implemented SAP Business One along with our B2B eCommerce platform and Sales Rep Mobile App. The integrated solution allows customers to place orders online 24/7, while sales reps can enter orders directly from their tablets. All orders flow automatically into SAP B1, eliminating manual data entry.

Services Provided

  • SAP Business One Implementation
  • B2B eCommerce Platform
  • Sales Rep Mobile App
  • Integration Services

"TranzDigital transformed our operations. What used to take hours now happens in minutes. Our customers love being able to order online, and our sales team is more productive than ever."

Robert Chen

Operations Director, Pacific Wholesale Foods

Want Similar Results?

Let's discuss how TranzDigital can help transform your business with SAP Business One and digital solutions.